The 11 steps
to 7-Eleven success

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We want to be sure that you have what it takes to be a great 7-Eleven Franchisee, and also give you the chance to find out if 7-Eleven is the right fit for you. That’s why we’ve designed these 11 steps, so we can get to know more about each other.

If, following any one of these steps, you fail to meet the requirements, you may not be able to proceed any further.


Welcome to your first day
as a Franchisee

Welcome to the 7-Eleven family. Your first day in your own store! The Store Agreement is now effective. From now you are responsible for leading your team to deliver outstanding customer service and a 7-Eleven customer offer that will help grow sales and profit, 24 hours a day, 7 days a week.

For the first few days, a 7-Eleven Trainer will work alongside you to help manage the day to day activities and answer queries as they arise.

Your Retail Business Manager will also ensure you get settled into the business and work with you regularly in a business planning capacity to discuss the business building opportunities, set targets, review performance and monitor operational standards.