At 7-Eleven, we take a different approach to franchising than many others. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way.
It’s this approach that has made us the success we are today.
7-Eleven is the largest petrol and convenience retailer in Australia, based on market share. The company is privately owned by the Withers and Barlow families, who have a license to operate and franchise 7-Eleven stores in Australia from the US based 7-Eleven Inc.
The first Australian store was opened in August 1977. Today 7-Eleven operates more than 620 stores in Victoria, New South Wales, the Australian Capital Territory, Queensland and Western Australia.
The 7-Eleven brand is loved for its famous range of proprietary and exclusive products, including Slurpee, Krispy Kreme, $1 coffee and Mobil fuels. Additionally there is a great range of convenience products and services such as a fresh Food on the Go go range, Commonwealth Bank/Bankwest ATM’s, Moneygram money transfer, gift cards and transport tickets, all available 24/7.
Through its store network, 7-Eleven conducts more than 180 million transactions a year, serving an average of six customers per second, generating sales of approximately $3.9 billion.
What started out as an ice house in Dallas, Texas in 1927, has grown and evolved into the world’s largest operator, franchisor and licensor of convenience stores in the world.
Today, 7-Eleven is the world’s largest retailer, based on store numbers. Worldwide, 7-Eleven operates more than 53,500 stores in 18 countries, including the USA, Canada, Mexico, Japan, South Korea, China (Hong Kong, Beijing & Shanghai), the Philippines, Taiwan, Malaysia, Singapore, Thailand, Indonesia, Sweden, Norway, Denmark and Australia.
7-Eleven continues to grow, with an average of 7 stores opening somewhere in the world every day. So get ready to be part of something big.
7-Eleven is the market leader, and we’re proud to be part of that.
Wijitha and Frances Perera Swanston Street, Melbourne
We genuinely see our Franchisees as our partners in success. We want the best for them, so we go out of our way to ask them if they’re satisfied. Here’s what they tell us.
Each year 7-Eleven Franchisees are asked to rate how satisfied they are with being part of the 7-Eleven system and they recently scored us 84.6%*. The fact that this is growing year on year is something we are very proud of, and shows we work hard to ensure our Franchisees are satisfied with the brand they’re chosen to be part of.
*7-Eleven 2015 Franchisee Satisfaction survey resultsNext: Franchisee Recommendation
We ask our Franchisees if they would recommend a 7-Eleven franchise to someone they know, and it’s a strong testament of their satisfaction with our franchise system that 77%* of them would.
*7-Eleven 2015 Franchisee Satisfaction survey resultsNext: Franchisee Rejoin
We think knowing whether our current Franchisees would do it all again knowing what they now know is a good indicator of whether our partnership is working well for them. It’s great that 76%* of our Franchisees say they would still join the 7-Eleven family.
*7-Eleven 2015 Franchisee Satisfaction survey resultsNext: Multi-site ownership
25% of our Franchisees have more than one 7-Eleven franchise, which we think is a sign of how much they enjoy franchising with 7-Eleven.